参加国际展览会是B2B领域线下拓展客户的关键途径,若能与客户访问相结合,将更有效地提升展会的成效。正确撰写邮件能够提高你与客户的互动率,并为未来的合作奠定基础。以下是一个详细的外贸展会跟进邮件模板,以及一些撰写建议,以帮助你在展会后有效地与潜在客户进行沟通。
1,快速跟进
Nice evening.
This is Ice from XX company which you met today. See below our photo on booth.
About your interested Led light, see data sheet and pictures in attachment.
The best price will be provided once get your quantity.
More requirements, just inform or visit us.
Sincerely**
翻译:
晚上好。
这是您今天见到的 XX 公司的 Ice。请参阅我们展位上的照片。
关于您感兴趣的 LED 灯,请参阅附件中的数据表和图片。
一旦收到您的数量,我们将提供最优惠的价格。
如有更多要求,请告知或访问我们。
真诚地
**
2,给客户报价
Dear**,
Thanks for the inquiry! This is xx from *** We have communicated at**.As to
the price you inquired on xx7* 5. I send you our quotation attached below.All
of our products are strictly produced according to FDA/GRAS regulation.By
the way, I visited your company website and found your stores are all located
in the east coast of US. Our another US customer placed a big order for Xmas
napkin set, together with paper plate and mugs. I will show you the photos
with quotes later for evaluation. Any further questions, pls contact me freely.
Samples could be sent on request.
Thanks & best regards.
**
翻译:
亲爱的**,
感谢您的询问!我是来自***的xx,我们已于**进行了沟通。关于您在xx7*5询问的价格,我向您发送了以下报价。我们所有的产品都严格按照FDA/GRAS法规生产。顺便说一句,我访问了贵公司的网站,发现贵公司的商店都位于美国东海岸。我们的另一位美国客户订购了圣诞餐巾纸套装,以及纸盘和杯子。稍后我将向您展示带有报价的照片以供评估。如果有任何其他问题,请随时与我联系。
样品可应要求发送。
谢谢,并致以最诚挚的问候。
3,加深客户印象
Hi James.
Good day there Glad to get your name card from
This is ** from xx. We specialized in electronic lights, and all our items with
ISO/CE/UL/FAA certified!
Regarding the outdoor lights you selected on the fair,pls find the details with
best offer in attached.
If you have any concerns, pls feel free to contact us
Best regards,
**
翻译:
嗨,詹姆斯。
你好,很高兴收到你的名片
我是来自 xx 的**。我们专门从事电子灯,我们的所有产品都经过
ISO/CE/UL/FAA 认证!
关于您在展会上选择的户外灯,请查看附件中的最佳报价的详细信息。
如果您有任何疑问,请随时与我们联系
此致,
**
4,介绍产品
Dear
Thank you for visiting our booth! This is ** from **
We are a joint venture specializing in manufacture and export of textiles.We
have enclosed our catalog, which introduces our company in detail and
covers main products we supply at present. You may also visit our website at
公司 web, which includes our latest product lines. Should any of these items
be of interest to you, please let us know. We will be happy to give you
quotation upon receipt of your detailed requirements.
We look forward to receiving your enquires soon.
Thanks & best regards
5,客户已读不回,二次跟进
Dear**,
This is xx from xx.We notice that you had interest in our products at several
days before.
Thanks for your attention! Our product catalog is attached below, you could
have a look and find out more details about our capabilities.
Also,customized service is available from our company, please feel free to
inform us if needed.
We will start to work once receive your reply.
Thanks & best regards.
**
翻译:
亲爱的**,
我是来自 xx 的 xx。我们注意到您几天前对我们的产品感兴趣。
感谢您的关注!我们的产品目录附在下面,您可以查看并了解有关我们能力的更多详细信息。
此外,我们公司还提供定制服务,如有需要,请随时通知我们。
我们将在收到您的回复后开始工作。
谢谢并致以最诚挚的问候。
6,让客户想起你是谁
Dear
This is ** from **
Our company has just participated in 展会名称 recently. Our company came
out very well, and our products attracted rave reviews by global buyers.(附上
展位火热的图片等)
Here are some of our company’s best-selling products, you can see if you are
interested, if yes, please feel free to contact me at any time.(热门产品)
Looking forward to your reply.Thanks & best regards.
翻译:
亲爱的
我是**
我公司最近刚刚参加了展会名称。我们公司表现非常好,我们的产品得到了全球买家的一致好评。(附上展位火热的图片等)
以下是我们公司的一些畅销产品,如果您有兴趣可以看看,如果感兴趣,请随时与我联系。(热门产品)
期待您的回复。
谢谢,并致以最诚挚的问候。
7,详细报价
Hi xxx,
Glad to meet you in our booth today!
Attached is the list of your selected items with photos.Please help to check if
everything is OK.
I will check the prices one by one with my colleagues after the fair.And you
could receive the offer sheet with details next Monday.
Please don’t hesitate to contact me for any other questionsThank you!
Kind regards,
xxx
翻译:很高兴今天在我们的展位见到您!附件是您选择的带有照片的项目列表。
请帮忙检查一下是否一切正常。展会结束后,我将与同事逐一核对价格。
你可以在下周一收到报价单和详细信息。如有其他问题,请随时联系我。谢谢!
8,邀请客户参观
Hello xxx,
Thanks for visiting our booth with a short chat!
Will you stay in Guangzhou in the coming days?
My boss will come here the day after tomorrow.If you have timewe could have
a meeting thento discuss your project.Or we can pay a visit to your hotel
lobby and show you our similar samples.
Is it workable please?
Kind regards,
xxx
翻译:
感谢您参观我们的展位并进行简短的交谈!
未来几天你会留在广州吗?我的老板后天会来这里。如果你有时间,我们可以在那里开会讨论你的项目。或者我们可以参观您的酒店大堂,向您展示我们的类似样品。这可行吗?
9,成单客户
分析客户:成单客户是指在展会直接达成合作共识的客户,在展会上直接签订了交易合同或者已经付了定金(全款)的客户。这样的客户是展会回来后第一个要contact 的。Contact 的目的就是为了顺利完成展会上的订单。
跟进邮件模板:
Dear XXX,
Good morning/afternoon/evening(根据写邮件时间来写问候语).
This is Lica from XXX company. We will arrangeyour order which we made the
deal at XXX Fair today, any mater and progressrate I will tell you. (我是某某,
在展会上成交的订单我们今天将安排下去,任何问题和进度我会告诉你)
And, any question you have, please contactme in any time.(如果你有什么问
题,也可以随时联系我)
Your partner,
Lica
10,要样客户
分析客户:要样客户顾名思义就是在展会上买了样品但是还没有签订订单的客户。首先我们需要知道,为什么客户会在展会上买样品?无外乎这两种情况:第一看中产品,第二看中公司实力。买样品是为了试用,看看是不是真的符合采购要求;还有一个是对比,对比其他家产品,综合考虑后选择供应商。所以这类客户的跟进目的就是要抓住他的注意力。
Dear XXX,
Hope you well when you get this email.
This is Lica from XXX company. We met atXXX Fair and you got our some
sample(Model XXX). (一开始就要提醒客户,他买过我们的样品,因为可能人很
多,客户已经记不清楚)
Are you satisfied with our products or anyquestions you like to ask us? It is
our pleasure to serve for you.(询问客户对我们产品是否满意)
And , Please see attached our quotation foryou. (最后附上完整的报价清单供
客户参考,注意,如果是在展会上了解客户需求的价位,那么需要给该类客户单
独做报价)
We waiting for your reply.
Lica
11,约访客户
分析客户:约访客户就是在展会上约定好了要在什么时间来拜访公司和看访工厂。这类客户一般都是比较谨慎的客户,或者有着大订单期待长期合作的客户,所以我们的跟进目的就是要让客户尽快到访,把优质客源捏在自己的手里。
跟进模板:
Hi XXX,
This Lica from XXX company. Glad to meetyou at XXX Fair and do you confirm
the visiting time? We will arrange everythingwell for you come.
We are top 10 XX supplier inChina and we can offer you good products and
best service.
This is our company profile as attachment for you reference.(附上公司资料展
示公司实力,吸引客户来访)
Your friend,
Lica
12,坐谈客户
分析客户:坐谈客户是指在展会上坐下来聊过需求的客户。坐谈客户跟约访客户有点像,就是没有特别明确的需求意向,但是也愿意给予机会加深了解。所以跟进这类的客户也可以跟约访客户一样,邀请他们来来访。
跟进模板 1:
Hi XXX,
This Lica from XXX company. Glad to meetyou at XXX Fair and can you like to
visit our company? We will arrange everythingwell for you come.
We are top 10 XX supplier inChina and we can offer you good products and
best service.
This is our company profile for you reference. (展示公司实力,吸引客户来访)
Your friend,
Lica
但是,如果觉得此类客户来访的意向不大,那么可以换一种方式跟进,以给客户
发送报价表和他在展会上看过的产品作为跟进的切入点。
跟进模板 2:
Hi XXX,
This Lica from XXX company. Glad to meetyou at XXX Fair and we knew you
interest in our model XX. This is a details quotation/best price for you
reference.
Please check the attachment.
Hope you can get your like, any questionswelcome to contact us, thanks.
Lica
13,名片客户
分析客户:名片客户指的就是那些单纯地交换了名片的客户,若前面四类客户可以成为意向客户,那么此类客户只能成为潜在客户。就是我们在展会上出了对方的名片之外没有获得任何其他信息,这类客户,必须先要了解客户的背景,做什么产品?公司规模多大?采购需求是哪些?在此行业多久了?等等,要做一系列信息收集之后,才能写根据邮件。了解越多,对我们跟进越有利,但是如果没有了解很多的情况下,也要先写一封展会后的跟进邮件。抓住展会的印象建立联系,可以挑一些促销的,或者新品或者畅销款式发给客户。
跟进邮件模板:
Hello XXX,
Glad to know you through XXX fair.
I am Lica from XXX company. Please seeattached our new styles.
There is 2018 new type our original,as we know, new items usually can catch
more market.
Hope we have a chance to cooperate, make the win-win.
Lica
翻译:
你好 XXX,
很高兴通过 XXX 展会认识你。
我是来自 XXX 公司的 Lica。请看附件中的我们的新款式。
这是我们原创的 2018 年新款,我们知道,新产品通常能抓住更多的市场。
希望我们有机会合作,实现双赢。
Lica
14,快速吸引客户
Hi,
This Lica from XXX company. Glad to meetyou at XXX Fair and can you like to visit our company? We will arrange everythingwell for you come.The price for this product is roughly $XX (quoting the lowest cost style).
However, in general, other customers in your market/importers similar to you
usually have some other requirements. I wonder if you’d be interested in
finding out/can you confirm that they have the same requirements as you do?
翻译:
您好,
我是 XXX 公司的 Lica。很高兴在 XXX 展会上见到您,您愿意
来参观我们公司吗?我们会为您安排好一切。
该产品的价格约为 XX 美元(报价最低的款式)。
但是,一般来说,您所在市场的其他客户/与您类似的进口商
通常会有其他要求。我想知道您是否有兴趣
了解/您能否确认他们有与您相同的要求?
15,展会上有进度的客户
Hi,
Estimado XXXFue un placer verlo en la feria de cantón, soy XXX de ZZZ,
fábrica de XXX. Estuvimos hablando sobre nuestro aire aconidicionado,
modelo AUS-24. Adjunto le envío la cotización con la ficha técnica e
imágenes del producto incluídas. Esta cotización es especial para el mercado
boliviano. Si lo desea, puede visitar nuestra fábrica durante su estancia en
China.CordialmenteXXX
Estimado XXXMuchas gracias por darme tantos detalles del mercado de
Uruguay.Acerca de su petición, he hablado con mi jefe. Podemos aceptar su
precio si nos confirma antes de que termine este mes. Le adjunto la
proforma(PI) con toda la información, confirme por favor.Le agredecería que
me enviara el comprobante cuando realice el pago.SaludosXXX
翻译:
你好,
亲爱的XXX很高兴在广交会上见到您,我是来自ZZZ的XXX,
XXX工厂。我们正在谈论我们的空调,
型号 AUS-24。我将附上报价单和技术表发送给您
包括产品图片。此报价是专门针对市场的
玻利维亚人。如果您愿意,您可以在逗留期间参观我们的工厂
中国.诚挚的XXX
亲爱的 XXX 非常感谢您向我提供了如此多的详细信息
乌拉圭:关于你的要求,我已经和我的老板谈过了。我们可以接受您的
如果您在本月底之前确认我们,则价格。我附上
形式(PI)包含所有信息,请确认。
当您付款时,您会将收据发送给我。问候XXX。
16,邀约客户
HI,
Estimado XXXSoy ZZZ de XXX, fábrica de XXX.Quisiera invitarle a visitar
nuestra fábrica y tener una reunión con usted. ¿Cuándo está
disponible?Nuestra fábrica no está lejos de Guangzhou. Podría llegar en una
hora desde su hotel. AtentamenteXXX
翻译:
你好,
亲爱的XXX,我是来自XXX的ZZZ,我想邀请您来参观。
我们的工厂与您会面。什么时候
有吗?我们的工厂离广州不远。它可能会到达
距离您的酒店一小时。此致XXX
17,聊客户关心的话题
Hi Eve,This is XX from ABC company sales dept. Glad to meet you at XX
exhibition.At the exhibition, we have talked about XX products. Now, let me
introduce more in detail.At first……
Seems we get stuck somewhere. In order to move forward, is it possible to
give me / us feedback for below:
A. Price or payment term issue?
B. Shipping freight issue?
C. Any other reasons?
D. Thank you in advance.
翻译:
嗨,Eve,我是 ABC 公司销售部的 XX。很高兴在 XX 展会上见到你。在展会上,我们谈到了 XX 产品。现在,让我更详细地介绍一下。首先……
似乎我们陷入了困境。为了继续前进,能否就以下问题给我/我们反馈:
A. 价格或付款期限问题?
B. 运费问题?
C. 还有其他原因吗?
D. 提前谢谢您。
18,给客户他想要的资料
Hi [Name],I really enjoyed chatting with you earlier today and learning more about how you and [your company].很高兴今早与您的交谈,并进一步了解了您和[贵公司]。I promised you some more info and here it is. I’ve attached more information about [request] and [other]. 请查收我答应给您的资料,已附上有关 [要求]和[其他]的更多信息。Please let me know when you have had a chance to take a look at this info and would like me to give you a call to discuss. I’d be happy to answer any questions you have. Feel free to call me at [number]
any time. 请让我知道您何时有机会查看这些资料,并希望我何时给您打电话进
行讨论。我很乐意回答您的任何问题。也欢迎您随时给我打电话。
19,客户表示感兴趣
Hi [Name],I trust that you have had an opportunity to read my previous email and look at our website, so I figured it’d be worth checking in with you again. 我相信您已查阅了之前给您发送的邮件并浏览过我们的网站,因此我认为是很有必要再次与您联系的。Have you given any additional thought to my proposal? I’d be happy to do a quick review of it on the phone and answer any and all questions you may have. 您对我的提议(方案)是否有其他的想法呢?我很乐意通过电话对其进行快速审核,并回答您可能遇到的所有问题。When would suit you for a quick call? 什么时候方便跟您通话呢?
总结:
展会跟进邮件应明确目标,回顾展会上讨论的关键点,提出具体的行动步骤,如安排会议或发送资料,并保持内容简洁和个性化,以便有效推进合作。
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